What Is Efficiency Anyway?

When you say you’ve done a lot, do you also say how well you did it? Likely didn’t think about it.

On the flip side, when you’ve done something really awesome, borderline remarkable, you’re sure to say just how long it took you.

In the game of making things better, we swap quality out with speed. We call ourselves efficient in terms of how much we get done instead of looking at the quality of our work. Speed instead of quality.

Speed is an objective community perception, easily recognizable and measured.

Quality, though, is more subjective. Quality can be compared with what everyone in the agency has made or it can be compared with your personal average. A bit more hard to measure.

In the marketing world, we have enough of the pace-type efficiency. We’ve spent years mastering it, creating charts, laying out entire office cultures based on it. In terms of speed, I’d say we’re near maximum efficiency.

Now that capacity has been met, we have an opportunity to redefine efficiency and pursue filling the void we’ve ignored all these years. We can stop trying to check more boxes and start starring them because we’ve done work that matters, work that’s special.

Being forward, it’s hard to create remarkable work (art) because it’s easier to see ourselves working faster, checking more boxes, getting to more meetings than it is to image ourselves making something remarkable.

To do so, we have to think differently, talk differently, and start seeing things differently.

The neat thing about remarkable work is it’s rooted in the saying, “we’re doing X, but just a bit differently.” No need to invent a new wheel, just think differently about the one you’re using. Only then can you begin giving meaning to the term “efficiency” again. And for that, thank you.

 

Stay Positive & A Little Different Can Go A Long Way