On this episode of In The Box Podcast we explored reasons why people love to start new ventures rather than see any of them through, if there is such a thing as a healthy obsession, how to navigate outdated or foolish laws, how to break bad habits, and how to deal with the realization that you’re progressing in your life, career, relationship, work, etc,. but slowly.
Episode 49: Slow Progress, Navigating Foolish Laws, Breaking Bad Habits And More
Starting Fascination – Why are people so fascinated with starting and less on seeing something through?
Obsession – Is there such a thing as a healthy obsession?
Laws – How do you navigate outdated or foolish laws?
Habits – Best way to break a bad habit?
Bonus – What is one tip you have for people who feel that their progress is slow?
On this episode of In The Box Podcast we talked about how businesses success without advertising, if money really does talk to everyone, whether or not you should write things down, how to ask for funding and controlling the rumors about you.
Episode 48: WOM Advertising, Asking For Funding, Writing Things Down And More
Word Of Mouth Advertising – How do businesses still succeed without advertising? Is it a smart move to be purely run on word of mouth?
Sellouts – Does everybody truly have a price?
The Ask – One top on how to make the “Ask” while fundraising?
Write Down – How do you personally handle the question “Should I write this down?”
Bonus – How important is it to control the narrative around your life?
There are plenty of moments during a customer’s journey that you can either disappoint or delight them.
First there are the expected moments you put the most attention in, often around the moments of service or transaction.
Then there are plenty of given moments that happen without you remembering you planned them: forms, feedback sheets, notifications, letters, and the alike.
Lastly, there are the moments of priming. This is the giving you do before you ask. It’s top-of-mind for you because you’re always working to get new customers.
With these three monumental factors, any slight error can lead to disappointment and I’m going to tell you where it often occurs: the basics.
The givens, the planned items, the situations that have been set into a routine are often the moments of most disappointment for customers. Why? Because owners think that there are pieces of the customer’s journey that they can set and forget… and that’s simply not true.
The second moment that creates disappointment is in the moments of priming. For some reason, we get so much more excited about trying this clever widget or offering that neat discount for new customers instead of getting excited about investing in the lifetime value the existing customers.
As result, the existing base feels jipped. They feel that they’d rather give their money to someone who wakes up and works to win their hearts (business) every day.
The resolution is as obvious as you would imagine: listen.
Stay Positive & It’s Easy To Delight When You Listen To What Disappoints
On this episode of In The Box Podcast we chatted through why people go to classes, conferences and conventions and a bit about how they market themselves. We also talked about naming a business, limiting ourselves to be more productive, one tip for someone who feels pushed into a corner, and what to do when you have a hamburger and a steak comes along shortly thereafter. The steak talk is a pretty funny one. Have low expectations.
Episode 44: Naming A Business, Limited Productivity, Pushed Into A Corner And More
Classes, Conferences, Conventions – Do people go to conferences, classes and conventions then become successful or do they become successful then go to them?
Naming a business – What makes naming a business so difficult?
Steak – What do you do when you have a hamburger and steak comes along shortly thereafter?
Options – Is it best for productivity sake to put limits on what you do with your time?
Bonus – One tip for someone who feels “pushed/painted into a corner”?
On this episode of In The Box Podcast, we chatted about being okay with someone else getting the credit for something you may have had a major influence on, what makes a goal a “good” goal, the best way to support someone else’s passion, some things to consider when receiving a gift, and whether it’s better to read fiction or non-fiction.
Enjoy. You can download and listen on iTunes here.
Episode 27: Getting The Credit, Supporting Someone’s Passion, Giving Gifts And More
Credit – Is it okay with you if someone else gets the credit?
Goal – What is one thing that makes a goal a good goal?
Support – What is the best way to support someone else’s passion?
Receiving – What is one (best) way to learn to receive gifts from others?
Bonus – Is it better to read fiction or non-fiction?
Stay Positive & Fiction/Non-Fiction Blend It Is, Right?
On this episode of In The Box Podcast, we chatted about when you should stop growing your business (Yup, STOP growing it), the tiers of keeping in touch with people, the difference between convincing and converting as well as the difference between being defensive and seeking to be understood. As always, we had a bonus topic (bonus in the sense of always random, thought of in the moments before starting the podcast) where we talked about what advice we would give someone who has a tough time asking for or receiving feedback.
On this episode of In The Box Podcast, we talked about creating multiple projects versus one solid quality project every now and then. We also dove into what it means to turn from a freelancer to an entrepreneur, the mindset to have when loaning money, what to do when you simply can’t get a read on someone, and Michael shared one word to grow by (and why) Enjoy.
Episode 24: Serial Project Creator, Getting A Read Of Someone, One Word To Grow By And More
To be successful – Generally speaking, to be successful do you always need to be serially creating projects?
Freelancer to entrepreneur – What’s one way you can go from a freelancer to an entrepreneur?
Pay back – At what point (how much money) do you ask someone to pay you back?
Get a read – What’s the first thing you do when you can’t get a read on someone?