To surprise and delight, to earn loyalty, to elevate an experience – it only takes a little extra.
A little extra listening or attention. A little extra discount or story. A little extra personal service or product.
It repays in dividends – and beyond monetary ones, too.
Stay Positive & What Can You Extra, Even Just A Little?
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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