A bartender invested an extra 20 seconds connecting with the guest in front of me. It was magical for both of them.
The Thai restaurant had a large photo of two people on the wall next to the menu. It was the mother and son owners of the place. When you looked over the counter, you got to see both of them working together to make your food. That was magical, too.
A friend was at an arcade and it was clear the second employee following the first was there training. My friend got his quarters and rather than walking to go play games, looked at the new hire and encouraged her with a statement of good luck.
Stay Positive & It Only Takes A Moment
Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
Latest posts by Garth Beyer (see all)
- Before It Gets To It - April 9, 2025
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- Embracing The Emotion - April 7, 2025
