Relationships

Hurt Mind vs. Hurt Heart

Garth Beyer

The mind is slower to heal than the heart. That is why words can last a lifetime while a broken heart will only last until one finds another to fill in the creases with love. A heart can be mended, but words are everlasting and concrete. A heart eventually relieves itself from any scars, while words lay in the back of one’s head like a stagnant boulder undeterred by the ferocity of thoughts. When it comes to recovery, the heart is the quickest due to it’s strength.

The strength of the heart, however, is the source of all that is irremediable in the mind. The retorted saying of “Sticks and stones may break my bones, but words will never hurt me” only applies to words that are empty, vacant of the evil side of passion, the fiery side of the heart, the part that keeps you fighting in spite. Empty words are dull and create no infliction. The words that are backed by the darker side of the heart are the ones that are so sharp that they cut into the deepest parts of your memory, left there so you always remember.

It does one well to make the heart and the mind a reflection of one another. That way the heart is invincible and the mind pure – for one cannot live vigorously while the other is withering away.

 

Stay Positive & Minds And Hearts Grow Most Where There Is Love

Garth E. Beyer

“And I Thought About You”

Garth Beyer
I like to leave an artistic impression

Lately, if you have noticed, I have been on a long riff about how information is being shared. After months of observance, I had the experience that gave me the ultimate understanding. I owe this post to every single persons experience because you have had it hundreds of times but specifically this post is the story of mine that happened to me a few days ago. I sent a link with the words “and I thought about you”.

A couple of times a week I stop by MentalFloss. I clicked a post about banana art and thought about my brother who refuses to accept he’s an artist because of what he would have to give up (his bad habits) to have his dream. I saw the bananas and had to share it with someone, someone special, someone whom I thought about immediately after seeing the bananas.

That’s the aim of content isn’t it? Or at least, it’s supposed to be the aim. Great content does good to one person but can only change the world if it’s shared with everyone on it. Whether changing the world is done through banana art or any of the billions of artistic niches, it has to be shared. To be shared, you must have the reader or viewer think of those five words.

Those five words are the most powerful words in the world because they employ action. The moment a person thinks about someone else after reading or viewing some form of content, they are held accountable to share it with that person.

Thinking about it again, this happened the other month when I sent a picture of this tiger to my friend whose favorite animal is a Tiger.

Rawr

As a writer and creator of valuable content, the aim of having it shared is not based off the most Tweets, the most “likes” or the most reblogs. While the content can be shared with thousands of people this way, the connection of the shared knowledge is void of character, void of passion, void of care. The aim of providing invaluable content is to fit into someones worldview and you can only do so when you say or type those 5 words.

 

Stay Positive & I Wrote This Because I Thought About You

Garth E. Beyer

SocialMediaNoise& White Space

Garth Beyer

The problem at large with social media, particularly Twitter and Facebook, is that it is all noise and no white space.

Twitter is averaging less and less on click-throughs and I’m not surprised. Half the content shared is ridiculous (go click a couple of links if you don’t agree). The other half just blends in with all the other feed and the value is lost in noise. As for Facebook, all the content that is shared are pictures rarely offering any insight in which you seek. The terrible part is there is no white space in either.

Social media is about a constant flow of admired information but admired information is meaningless if there’s no white space after it to digest. That is why you may learn an idea, try to share it with someone, forget half of it and forget where you got the idea from. There was no time for it to cultivate and for the source to get credit. The noise and lack of white space is why more people are deleting “friends” on Facebook and unfollowing people on Twitter.

 Of course everyone is still using the constant feed stream, it’s one of the most valuable sources of information…when used correctly. Those who use the content stream properly are those who only click-through on valuable content tweeted, posted and shared by those in their tribe. Content they can interact with and the interaction is what creates white space and a further understanding of the content. The interaction turns the content into an experience which sticks to the memory.

Social media gives too much of an overload of info. If you are looking for something new without an expectation of solid content, then click a few Twitter links. If you want content, stick with Google. If you want an experience, use Twitter, Facebook and any social media with those who connect with you, that interact, that both, you and the person you’re interacting with, can expand and learn. That is why Twitter was held at such a high value, until too many people created too much noise. Curse the followback button

 

Stay Positive &    Make     More     White    Space 

Garth E. Beyer

Customer Service Is More Than Just Customer Service

Garth Beyer

I saw the story about a waiter getting a $5,000 dollar tip earlier today. It reminded me of a post I wrote a long while back related to a tip of 1% being given on a $133.54 bill and how I typically tip around 30% on waiters and waitresses. I referred to my tactic as Dressing Casual But Getting Looked At Like The Top 1%

Seeing this video however just confirms that if you want to be tipped big, then your customer service abilities must be out-freaking-standing. On my earlier post regarding the 1% tip, I mentioned that I typically tip a large amount but if the customer service is terrible, then I tip an “average” to “below-average” amount. However, what my average tipping amount, or anyones average tipping amount is has very little to do with how much of a big tip a waiter or waitress would get.

If the customer service provided is the most significant you have ever received, do you think the waiter or waitress will care if they get tipped $60 from a guy like me or $55 from a typical person? Both will make the waiter or waitress ecstatic. One waitress who I tipped $50 ended up friending me on Facebook and saying how appreciative she was. Regardless of the type of person that is being served, if you want a huge tip, the waiter or waitress (or you) have to work for it.

Great customer service doesn’t stop at just giving great customer service. The waiter that received the $5,000 dollar tip had much more than great customer service. It was noted in the video that the couple who had given him the huge tip were regulars. This means he wasn’t providing great service solely to them, he had it toward everyone. The couple had not only first hand experience with the waiter, they had seen how he treated everyone else while they were there. It wasn’t a one time deal. The waiter was consistent in his excellent customer service.

Above all, the reason why the waiter got the $5,000 tip, and the one quality that makes customer service essential, is that he connected with his customers. He was human, he talked to them, they knew about his smashed up car, he befriended them. He made a personal connection with a customer on top of delivering phenomenal customer service. Remember what I said about serving in the business 101 class

 

Stay Positive & Big Tips Happen Because You Care That They Care

Garth E. Beyer

Garth’s Riff On FollowBack Courtesy

Garth Beyer

I had nearly 500 followers on Twitter four days ago. Something had changed and I lost almost 100 of them.

The reason behind it? Dunbar’s Law, or at least an attempt at it. I thought I would carry the 150 maximum of people in a group to the web. I would only follow 150 people who interacted, who had fun, who shared concrete content and who really connected. Four days ago, I spent an hour unfollowing nearly everyone who has never communicated with me or who I do not remember getting any links or information  worth reading from their tweets. I unfollowed roughly 900 people, half of which were people who were also following me. Keep that in mind.

After I cleared out those who I followed, my followers dropped increasingly. People who programmed their Twitter to only follow those who followed them, no longer followed me. What does this have to say about follow-back courtesy? A lot.

Taking my statistics, only 1/9th or 11% of your followers are only following you because you followed them. (A small percentage than what I would still assume to be true) This gives you an immediate sense that you are reaching people, that people care what you Tweet and have an inclination to interact with you. All false. For a person who has 4,000 followers that is nearly 500 of them that still have no clue who you are or care to know. Sure, that may not be a lot, but now let’s look at the number of people who I unfollowed.

Roughly 900 people I unfollowed because they had no interaction, no concrete content, and flatly, no care in the world that I exist. Which is fine – Remember, my purpose was to go after Dunbar’s law anyway, I am only wanting people of my Tribe. There’s no need to give a false sense of identity by following people who have nothing to do with my niche (other than for entertainment). This leads to the reason Twitter should get rid of the Follow-Back button.

Have you noticed that Twitter is getting less click-throughs, less interactions with multiple people, and overall less content. It’s all noise – no harmony. The reason why? Too many followers and too many people are just following back. I used to dedicate a couple of hours to reading content via twitter feed. After my second attempt, I realized how much passionate content was lacking. I merely had followed hundreds of people who had a similar interest thinking that they would want to interact over their tweets. Sorry though, I don’t think the lack of hot boys in the midwest has anything to do with public speaking. Nor does the other 899 people who we’re tweeting – roughly 45-50 people consistently tweet great information and interact continuously with people they connect best with. I am now only following around 50 people, far from Dunbar’s law.

Let’s look at Twitter from the should-be view.

Twitter should not be only about following people, it should be about interacting. Twitter should not have a follow-back button because you don’t want people to follow you because you follow them. Do you realize that if you have two people following each other, you get nowhere? Twitter should be about being a leader, connecting to other leaders, and teaching followers how to become a leader. To become a Twitter leader: create harmonic content, consistently interact with other leaders and passionate followers, and by all means, to become a Twitter leader, quit following people back.

 

Stay Positive & Follow Forward Instead

Garth E. Beyer

Mentors Can Be Unnecessary

Garth Beyer

As long as you still have evaluators.

It’s your responsibility to jump the gap, exceed expectations and take risks.  You don’t need anybody telling you how or what to do – you make the process your art, not theirs.

However, you still need to be held accountable for current improvement and future success, so evaluators are necessary. Lucky for you, there are 7 billion of them.

 

Stay Positive & You Get A Perfect 10 For Trying

Garth E. Beyer