There are two kinds of word of mouth.
There’s the remarkability of what you offer in the sense that people will want to talk to others about it.
Then there’s the remarkability of what you offer in the sense that people want to come back to you for more.
That is the goal right–to keep them coming back?
The more dialogue you have, the more trust you craft and the greater the chance they tell others about you, too.
Stay Positive & More Diologue
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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