The best action you can take is to help them lower expectations.
Thing about people is that lowering expectations is not a natural move; in fact, we resist it. Lowering expectations is too close to our brain telling us we were wrong about something. It just doesn’t want to.
A little observance can go a long way, though, in helping us control the expectations ourselves.
You can tell if a restaurant is short-staffed and then you can lower expectations. Sure.
But far better for your server to simply welcome you and let you know that they are understaffed and that they’ll do their best to serve you while you’re here. That helps you lower expectations without telling you directly to lower them.
There’s no shortage of moments we ought to be lowering other people’s expectations. It’s not a bad thing. The only bad thing is letting them believe they should have high ones when you know for a fact they are too high.
Stay Positive & Level Set
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