Measuring Input Or Output?

Measuring input can be fairly simple.

You’ve got to put X amount of time in to do thing A and Y amount of time to do thing B. Naturally we gravitate to whatever is the shortest input. And this might work for putting a dent in to-do lists, but not always when you want to make a dent in change or impact or reward.

Measuring output can be much more difficult, but worth it.

A handwritten card (input) might take longer, but it has a far greater impact on the person (output) than if you were to send a mass email that you put two minutes into drafting.

One measurement isn’t always better to choose, but it’s worth knowing which measurement you’re really making decisions based on.

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Garth Beyer
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