Teddywedgers, a fantastic and rich-in-history corner-place to grab a pasty in Madison has signs up stating it will be under new management when it reopens. A colleague and mentor of mine, Doug Moe, wrote about Raymond Johnson and his journey to owning Teddywedgers. To this day, I have never heard a single complaint from anyone who bought a pasty from Johnson or any past owners for that matter.
So, I wonder why there is a need to state the establishment will be under new management?
Must people worry now that they will get less of an experience than previously? Will they be searching for the slight changes and critiquing them harshly?
For those who never went to Teddywedgers, was there a reason it needed new management? That’s sort of a turn-off, isn’t it?
Having a sign that says “under new management” is like a really poorly written essay or speech where you begin by telling people what you’re going to write or talk about and then you write and talk about what you just said you were going to write and talk about. Why not just write about it? Skip the unnecessary introduction, it makes your full fledged points seem redundant.
Let new management take place behind-the-scenes and have the new experiences they bring with them be for the customers to experience unexpectedly.
Stay Positive & It’s Better To Be Pleasantly Surprised Than To Simply Have Expectations Met (…or not met)
Photo credit (apologies this is not a photo with the new management signs up, if I walk by Teddwedgers again in the new week or so, I'll snap a picture and update this post)
- Established Goals - November 22, 2024
- Lessons From The Presentation - November 21, 2024
- Tightropes - November 20, 2024
