Niceties don’t get taken for granted.
They may not get mentioned in a positive review and you may not get thanked for them.
The little details may not get the spotlight or referenced as game changers.
But niceties do get noticed and appreciated, if only slightly.
Consider the situation that there are two similar options a customer can go with. All is quite the same except for one has more niceties, a little more care from the owner. It’s obvious which one will get selected, right?
In a world with competitors all around us, it’s going to be the little things that make the biggest difference.
Stay Positive & Nice To Know, Isn’t It?
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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