Are They Loyal?

The loyal are the ones that don’t look elsewhere.

They’re not clicking on job postings. They’re not looking up reviews of other restaurants nearby.

They might keep with you, but the loyal that looks elsewhere isn’t the kind of loyal you want.

You want to be remarkable enough that people don’t click, don’t look.

Which means two things are on you to maintain that kind of loyalty.

The first is a continuous sense of familiarity. Humans are creatures of habit and what you’re doing right that got them hooked needs to be maintained regardless of how tired you might be of it.

The second is a continuous introduction of new. Humans will always be fascinated by shiny objects because they help tell a story. They might not always buy it or try the new thing you’re offering, but they notice and admire it and respect it.

That’s the magic combo of loyalty: old and new.

Stay Positive & Easy To Write, Hard To Execute

Photo credit

What Nimbleness Really Is

First, what nimbleness really isn’t: it’s not a process, it’s not a culture and it’s not a game plan.

Nimbleness can’t be manufactured, amassed or prescribed.

What nimbleness really is is humanity.

It’s the moment of seeing another person and taking ownership of a situation without any request to do so; it’s being human which is to say that you have empathy and choose to respond to it whether it’s on your task list or not, whether you’ll be rewarded or not, whether the boss will know or not, whether you’re “supposed to” or not.

You can’t mandate nimbleness, but you can surround yourself with people who see others (clients, customers, each other) for who they are: humans.

Stay Positive & Agile

Photo credit

First Reviews

Any revolution, art, widget and service is bound to be reviewed poorly at first.

And I mean that in both contexts. It will receive poor reviews as well as be reviewed by people who are not your people.

Anything new is attractive to the avant-garde and the avant-garde is picky about what they like that’s new, and so poor reviews flow in. You know the kind. The vegan that dines at a steakhouse and leaves a review about how they don’t care for steak. The chap who tried your kitchen widget, but didn’t work well enough as a door prop.

These reviews are ones to shrug off rather than use them as fuel to change everything you set out to give and deliver.

Trends happen over time, not over night; and they happen when someone sticks with their gift long after the first critics speak up.

Stay Positive & Push On With Your Generosity (And Ignore The Naysayers)

Photo credit

Increasing Disappointment

There’s nothing like increasing your chance of becoming disappointed.

It’s the best way to … get what we want, fulfill a dream, help others, create change, shift the culture and grow.

The more chances that we can be told no, the more times that a naysayer or critic can speak on something of yours, the more we risk disappointment, the better.

There’s no better sign that we’re taking leaps that matter.

Stay Positive & Onward Anyway, Right?

Photo credit

The Thing About Leaders

In a short story by Kurt Vonnegut, he writes about a character named Frank warning his friend against following anybody.

“Thinking the guy up ahead knows what he’s doing is the most dangerous religion there is.”

It’s half true as leaders have two core responsibilities.

The first responsibility is where Vonnegut is wrong. Leaders are map makers for others. They share their knowledge of both what worked and what didn’t so others either avoid the same mistakes or celebrate the same wins. Making their path worth following is the point.

The second responsibility; the one where Vonnegut is the most right is that leaders are also trailblazing. They’re trying new things, making more mistakes than anyone else and are constantly dancing with fear, uncertainty, doubt, vulnerability… the list goes on.

So the advice ought to have been, “Thinking the guy up ahead knows what he’s doing si the most dangerous religion there is. But carry on. You’ll learn a thing or two.”

Stay Positive & Lead On

Photo credit

Doubt And Excitement

A friend was talking to me about a prototype he was working on. My reaction was doubt. I was already thinking of all the reasons it wouldn’t work, people wouldn’t buy it; all the work that would have to go in to bring it out into the world in scale and even then, then it requires even more work to sell and amplify and so on.

Recognizing all the doubts, I looked behind them. Hanging out was a lot of excitement. Excitement for how this endeavor would change him, his family and friends, how it could change the industry, how there would be so much learning and growth and positive change by leading his dream. I even got excited at the fact that I could find all my doubts stomped at some point in the future.

The most exciting of things are always hiding behind doubts, and instinctively our doubts like to stand in front of our excitement, be it right away or seconds after we get excited about something. (20 seconds to be specific)

Whether we’re the one with the idea or the one listening to someone’s idea. We have a choice to speak on behalf of the doubts or the excitement, to others and to ourselves.

Stay Positive & Which Will You?

Photo credit

The Scary Parts

The scary parts are the parts of the project, goal, objective that matter.

And the scary parts aren’t easily transferable. Not if you want to reap the reward of a leap.

If you’re scared, that’s a sign you’re onto something.

Stay Positive & Dance With It

Photo credit