It’s The Energy You Bring

Energy Train

The conversations that happen in a room are influenced by the energy you bring into the room.

The experience a customer takes away from entering your shop deeply depends on the energy you’ve brought into the shop upon arriving.

The way an email will be perceived can change based on the energy you have when writing it.

As a wise kid I mentored told me: “You have to use your energy for good.”

And the best way to do that is to bring good energy everywhere you are.

Stay Positive & All Good

Photo credit

If It Looks Easy

Rock Structure

If something looks easy to you it’s either

  1. Not easy because hard work happens in places you don’t see it
  2. Not easy because now that a problem is solved, we can work to make the solution even better (which, again, isn’t easy)

Stay Positive & It Is Worth It, Though

Photo credit

Eating It

Eating It

There will be times that we need to just eat it.

It might be eating a cost that we never told our customer about.

It might be eating an apology about something that we know we’re not to blame for.

It might be eating a comment that we want to say but know will hurt another.

When we eat it versus serving it up for others, we build loyalty, trust, and care.

Stay Positive & Hungry

Photo credit

The Right Platform

Ice Skating Hashtag

Facebook might be the popular platform to get a message out, but it might not be the right on.

An announcement before a movie starts has guaranteed exposure, but it might not be the right place for it.

The beautiful thing about the right platform–actually two beautiful things.

The first is that platforms can be tested to see if they are right for your message. Unless you choose reallllly poorly, the worst that can happen is people think of your message as an interruption and they forget about you moments later.

The second beautiful thing is that when it’s the right platform for a message, you know it’s the right platform for the message. People tell you they heard about you from X.

Until you have that happen, keep trying different platforms.

Extra: There are likely platforms you’ve never considered before. Neighborhood apps. Sketchy, but on-point forums. Reddit. The library. Etc.

Stay Positive & Keep Spreading Ideas

Photo credit

Jaded

Train Leaving Station

Being jaded is another way of admitting defeat.

Jaded means you’re maybe not pleased with the situation, but you’re content with it.

Being jaded can leave you standing still.

If you find yourself saying “Or maybe I’m just jaded” then it’s worth thinking about the work differently.

What would happen if you were naive again? Or if you looked at things as glass-half full again? Or if you left the work to start something new jaded-free?

Stay Positive & Jaded Is A Choice

Photo credit

More Than Half The Battle

Cleaning Preparation

Ready for war?

It doesn’t really matter what the war is against, more than half of every battle will be cleaning.

To brew the perfect beer, everything has to be regularly cleaned and properly sanitized.

To perform the perfect surgery, it’s just the same.

To procure the perfect novel, it needs to be scrubbed clean of worthless words.

Stay Positive & Remember To Wear Gloves

Photo credit

More Hardship Than You Know

People Carrying Harvest

There’s a lot of good things happening in others’ lives. Fun things. Notable things. Memorable things.

It can be easy to become envious.

Lest we forget there are two sides to every coin.

There’s little that builds trust up as quickly as treating someone with the respect, empathy and care you would as if you knew just how much they were struggling.

I call it the extra golden rule. Treat others the way you would want to be treated if only they knew all that you have to work through each day.

Stay Positive & Golden

Photo credit