On The Hook Or Off It

On The Hook

Sometimes process keeps you on the hook to see something through. There’s a step system that makes it directionally easy for you to comply and deliver.

Other times, however, process let’s you off the hook because you can avoid doing what you think is right and – when it all goes to shit – you can say “Well, I followed the process and this is what happened. Not my fault.”

But, in a way, it is and we know it because we have the agency to change a process, to adapt around it and to elevate it to newer, better heights.

If we’re on the hook for anything … it’s that; to find a way to improve a process once we begin it and not just to see it to the end

Stay Positive & Always On

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Restaurant Success

Business Advantage

Very very very few restaurants succeed because of a recipe.

Nearly every recipe can be found online.

Very very very few restaurants (or any business, for that matter) succeed because of a single tactic.

It’s a collection of care and thoughtfulness that does them right.

Stay Positive & It’s Time To Get Some Legs To Stand On

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Fear Takes Time

Instant Fear

Fear is like instant-oatmeal. It reads as if it truly is instant, but it usually takes a minute or two.

60 to 120 seconds …

If you ask me, it seems like just enough time to act on something before fear creeps in and pauses us in our place.

Stay Positive & Less Waiting

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How To Do Something Big

Big Efforts

Imagine you have a speaking engagement set to talk in front of 10,000 people in a completely packed auditorium.

The idea probably packs you with fear, as most big things do.

But if you want to do something big like this, you can take a hundred little steps to get there.

You can write your speech out and have someone you trust review it. You can say it in the mirror. You can say it to your pet. And then your friends. And then smaller venues. And then maybe on YouTube. And then you can have experts review it and edit it. You can have your boss give you candor on it. And then, maybe then, you can finally give the speech.

It doesn’t seem as big of a thing after all of that does it? Not as filled with fear about it?

That’s because to do something big, we just have to task ourselves with something even bigger (or a 100 little things that come out to feel like one big thing).

When push comes to shove, we’ll take the easier route.

Stay Positive & Use That Knowledge To Your Advantage

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Thrash

Thrashing Hustle

There’s the thrash of needing to get something done fast, getting more for less and coming out on top.

This is the thrash we talk a lot about, that we wear with pride, and that we think will give us the edge.

The other kind of thrashing is the one where we give more, care more, and do what needs to be done – even if it takes longer to do.

This kind of thrashing is the kind that we don’t talk a lot about, the thrashing that makes a long-term difference.

Two types of thrashing. Two different results. Two different stories.

But one seems to be getting all of the attention.

Stay Positive & Time To Thrash (Right)

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When It Doesn’t Work

Backup Plans

There’s no doubt you need a plan that will ensure your muse is a success.

You need to have thought through the marketing and the quality of build and the people involved.

Equally important is planning for when it doesn’t work. When someone disappoints, spec isn’t met and the cost is greater than you … planned.

Of course, you hope to spend more time reading the plan for success, but might as well know what chapter to flip to in the plan for failure to help you get back on track.

Stay Positive & Back Up The Backup Plan

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Employee Retainment

Employee Retainment

Employee turnover has always been a thing. For most places, it will always be a thing.

But it blows my mind that we don’t talk about the organizations that have retained.

The ones that have paid employees fairly, trained thoroughly, and given meaningful work.

The ones that have had managers and leaders listen to them and care and treat them equally.

When things go well, we don’t feel the need to talk about it – because then we’re bragging, and that’s not how we want others to perceive us.

Point is, every industry isn’t as bad as we’re making it out to seem – and it’s not as difficult to retain good employees.

So, let’s stop acting as if the problem is with employees.

Stay Positive & Time To Lead

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