Precision Dating

The best thing you can do for yourself, your customer, and your colleague is give a precise date.

“I’ll have it to you by noon Thursday.”

“We’ll have this podcast wrapped up by 7:20.”

“Someone from our customer service team will get back to you tomorrow, at the latest.”

Setting a date guarantees urgency, shows you care, and holds you accountable.

 

Stay Positive & No More “You’ll Hear Back Soon” Crud

In The Box Podcast

Episode 11: Media Law, Earbuds, Dojo, Pilot Episodes And More – Podcast

On this episode of In The Box Podcast, we had a conversation about dojos, pilot episodes, copyright law, the nastiest four letter word out there, and generational differences in society… I mean, earbuds. Enjoy.

Episode 11: Media Law, Earbuds, Dojo, Pilot Episodes And More

Pilot episodes – Can you really tell if something will be a success after the pilot episode.

Dojo – What is a dojo to you?

Copyright, Fair Use, and other laws of the internets – Can you really overkill being cautious of copyright and other media laws?

Communication – What are your favorite forms of communication?

Food/Diet – Why is food not viewed as a good investment but a diet is?

Earbuds!! – Do you think earbuds are destroying the threads of society?

 

Stay Positive & What’s Your Dojo?

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Saving ≠ Not-Giving

It’s rare for me to hear an employee say, “how much more can we give?”

It’s a lot more common to hear, “how much can we get away with saving (not giving)?”

Zig, Godin, Marx all talked of the race to the bottom in one way or the other. The bottom is sharp. It’s beyond efficient if you’re defining efficiency as giving as little as possible with an acceptable return. Is that the race we want to win?

I’ve always thought saving to be a funny concept. For some reason people view saving $5 on a pint of Ben & Jerry’s Iscream the same as saving $5 on a muffin for the Boys & Girls Club.

Likewise, in the work place, they see saving $50 on unnecessary banner ads the same as saving $50 on better packaging.

While the Iscream will make you instantly gratified and the banner ads may seem like you’re doing advertising that matters, it’s the donation to something positive that stays with you; it’s the over-delivery of your product that your customer will always remember.

Let’s not confuse saving with not-giving.

 

Stay Positive & If Anything, Give More

Odds

Every day there are more competitors in your market, more people trying to be faster, do better, and give more.

The odds aren’t in your favor.

Doing the same as everyone else won’t put (or keep) you ahead.

Only doing things differently will.

 

Stay Positive & Being Odd Increases Your Odds

Consider The Details (Of Making Money)

The landscaping service at my dads doesn’t care if you pay them right away. It’s apparent they don’t keep good track of the number of times they’ve taken care of the lawn. Money isn’t a priority for them.

One guy on Shark Tank nearly lost all the investors because he told them he’s not concerned about making money.

A remarkable TV personality spoke at a panel event I held the other week. When she told the audience that details matter, she had to add she was referring to the details of making money.

When it comes down to it, nothing functions without money. Not a business. Not electricity. Not even us.

 

Stay Positive & Money Always Matters

The Weight Of Favors

One cop out of doing a favor now is you never know when it will be returned.

We do it, yes, because we believe it will be returned, but there’s still the tad bit of fear it may never be or it may be repaid too far down the line.

Here’s the thing about favors. They weigh… a lot.

Once you do something for me, and four other people do something for me, that’s a lot of favors to return. It’s heavy. It’s now a priority of mine to return some to lighten the load.

If you noticed, we’re better off giving more favors than waiting for people to return ours because giving is the only way to ensure getting them sooner than later… or worse, not at all.

 

Stay Positive & Don’t Stand There, Don’t Stop Giving

Interruption Status

Are you high status enough that you can interrupt someone’s presentation?

Naturally, that’s the role of a high status person, is it not? To butt in when something needs to be flushed out?

Have you stopped to think of the many ways they got to the status of being able to interrupt a meeting, a presentation, a conversation and everyone is okay with it?

We live a lot of days looking up to people and not realizing how many times they’ve failed, said the wrong thing at the wrong time, and made fools of themselves in front of others before they got the status they have now, the one you admire, the one you wish upon yourself.

 

Stay Positive & Speak Up