Why Try To Get Out Of Your Box, When You Can Use What's In It?
Confidence, certainty, reassurance – they’re all in the same family.
And so many people lack and long for it.
The answer for how to give it to them?
Have it yourself.
(It’s really no different than making friends. The best way to make one is to be one.)
Stay Positive & You Set The Tone
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The reality about pitches is that you’ll be called to give them more often unexpectedly than planned.
The only way to get good at giving your pitch spontaneously is by giving your pitch frequently.
The path to giving it frequently is by putting yourself out there, connecting with new people, and simply showing up.
Stay Positive & Practice Makes Perfect
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A request for an accommodation doesn’t breed loyalty in a person (regardless of accommodating the request) as much as being the one to accommodate before it’s requested.
WFH works best when it’s offered outright than when it has to be asked for.
Adapting a rented space to truly fit the needs of the one renting is sure to garner a positive review: but it’s certainly going to be more positive if the venue was the one that reached out to offer the changes.
You can become flexible for customers and clients, but it requires listening and empathy and preemptive action.
Ask anyone: they’d rather be seen first than have to ask for something.
Stay Positive & Eyes And Ears Open
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It’s a fairly simple process to get better: make more decisions.
That’s really what you do at the core.
You don’t just do data entry, you decide what data goes where.
You don’t just do art, you decide which colors interact with others.
You don’t just do brewing, you decide what to brew, when to brew it, how to brew it.
If you’re not making many decisions throughout the day, chances are you’re not really getting better at it.
Stay Positive & Now…. What To Eat?
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The best leadership person has the eye for knowing when the start of a new idea will take away from making sure the team is awesome in the areas that matter most.
Despite the excitement for the new thing. Despite how ready and willing the team is to jump on the idea. Despite the impact the new idea can have.
A leader needs to ensure the team executes the important things the best they can. THEN when they know the work of something new won’t compromise that, then it’s full steam ahead.
Stay Positive & You Can Be The Leader (It Just Requires A Pause & Reflect)
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You probably didn’t build the software, but the customer should think you did.
You probably didn’t open the coffee shop, but the guest should think you did.
You probably didn’t open the place you’re working at, but the client should think you did.
That’s customer service value at it’s core: You win if you can serve someone with enough care and confidence that they think they’re talking to the owner.
Funny enough, it’s also the same way that you grow to become one. Then you can teach your team to do the same.
Before you know it, we might just be surrounded by people and businesses that truly give a damn.
Alas. It starts with you. It starts now.
Stay Positive & “Are you the owner?” Will Be Music To Your Ears
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Tips and tricks can be dangerous.
They can be shortcuts that distract. They can be a way of hiding from doing the meaningful work. They can be band-aid fixes.
However, used in short and direct ways, tips and tricks can mitigate stress or frustration; they can improve performance and happiness.
There’s a balance that needs to be had and it starts with being clear on the why of adding tips and tricks.
Stay Positive & Make Sure You’re Doing It For The Right Reasons (And Then Make Sure You’re Doing It Right)
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