Setting Others Up For Success

The quickest way to climb a corporate ladder or build a tribal following or to create change in your neighborhood is to set others up for success.

What’s challenging (and also overlooked) is just how exhaustive the list of ways you can set others up for success is.

We can check over the work. We can draft an email for them to tweak. We can put a little more elbow grease into our tasks. Those are obvious action items.

But, setting a guest up for success that’s come in for a coffee can go beyond anything to do with the coffee. It could be smiling at them when you get their order and complimenting them on their handbag – energizing their soul for the day.

You can set potential customers up for success by making sure the side walk in front of your store is swept and clean, giving folks an unconscious signal of care.

The deeper you dig into ways you can set others up for success, the quicker you can grow (your self, your brand, your business).

Stay Positive & Lend More Than A Hand

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Business Cultural Non-Choices

Our default setting is to use our choices in business to help set the tone of the culture.

We choose to be open 24 hours. We choose to offer paternity leave. We choose to allow dogs inside.

And yet nothing is more culturally establishing than to be clear about the things we choose not to do, be or offer.

The marketing firm chooses NOT to handle social media publishing for its clients. The organization WON’T make an offer on a position until they have viewed applications from people of color. The restaurant chooses to NOT be open after 5 p.m. so staff can be with their family each evening.

The spotlights shine on the positive, but the tension that resonates with people are the things you choose not to do.

Stay Positive & Make Sure To Share What You’re Not, Too

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Work We’re Proud Of

There’s really no reason to do any work that we’re not proud of.

Of course, that doesn’t mean that we simply don’t need to do the work.

The accepted challenge is to find an element of the work that makes us feel fulfilled.

I used to do data entry for a grant program and the task wasn’t pride-filling. However, hearing from families that got the grant money sure was.

Here’s the thing: pride can be found in any work, but it requires you to look for it. It might even require you to ask to be involved in another element of your work. It might even require you to be more curious and empathetic. All great actions.

Stay Positive & Proud

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How To Better Market Your Podcast

There are two strategies to partake in to rightfully market your podcast and increase your listenership.

The first is to ensure that your other owned touchpoints make the podcast easily accessible for those already enrolled in your story or brand.

Link to your podcast on your website. Include it on your newsletters or reference it frequently on your blog. Post about it on social. Include a reference to it at the end of a media interview. Hit all the existing touch points.

The key here is to ensure those who have already raised their hand and said “I care about you” know that they have another way to connect with you.

The second strategy is to put the dollars you’d put behind advertising your podcast to making a better one.

Not that advertising doesn’t work, but 1. you’ll get more people to listen by creating a podcast that others tell their friends to listen to than you will telling people to listen to it and 2. those who are referred to a podcast listen to more episodes (longevity) than those who you captured with an ad.

Given the first strategy is obvious and easy, here are a few ways to make a better podcast beyond the have a good logo, include nice intro music, etc.,:

  • Provide a stock email for whoever is on your podcast (as well as anyone listening to it) to share with others, recommending the episode
  • Provide a Q&A portion that any listener can contribute to at any time and that you’ll answer on the next podcast (Example)
  • Provide ads (yes, they enforce credibility), but the ad has to offer something generous to your listeners
  • Provide additional exclusive content around each episode on your podcasts landing page
  • Provide payment to those who contribute to your podcast and provide free swag/resources to existing listeners

Two simple strategies, but the point is the same: give those enrolled in your brand something worth talking about.

Stay Positive & Cast Your Net Wisely

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Concerns With The Harvest

There might not be enough for you.

The lot might not be good enough for you and your tribe.

There’s not a strong enough checks and balances system in place.

The turnout might be worse this time.

You’re sure there’s a rotten bunch in the mix.

Of course, we’re not talking about potatoes or oranges, here, but the takeaway for our projects is the same: you can spend your time concerned with the harvest or you can devote that time to planing more seeds.

Stay Positive & Generosity Sows

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Up To Speed

Whether it’s with a veteran or a newbie, leaders often take the easy path and start assigning work out.

When – what makes the work much more impactful downstream – they ought to be getting their team up to speed on the why of what they’re doing (or reminded of it).

No matter how driven someone is to check an item off their to-do list or appease their boss with a job quickly completed; the drive and passion isn’t nearly as strong as someone who understands the why behind the work they’re doing.

Magic is made when people realize the work they are doing is making an impact larger than themselves.

That’s on the leader to show it, prove it, and remind them of it often.

Stay Positive & Lead By Sharing The Vision

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Now You Know

It’s a bummer of a day that goes by without learning something.

Not because the chances are ripe that you’ll get on Jeopardy, but because the chances are ripe that you’ll be in conversation with someone and an opportunity to share the new knowledge will come up.

And, what you’ll find is that the sharing of the knowledge (and the energy/passion/excitement behind it) is more important to strengthening a relationship than the specific information shared.

Go ahead and learn about how to make hot sauce or how to appreciate beer or what makes bread spongy.

No one says “damn, I wish I didn’t learn something today.”

But many do think “damn, I wish I could contribute something to this conversation.”

Stay Positive & Learn & Share & Repeat

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