I was in the middle of a discussion about the use of the word “regret” in a client training memo. The word was being used in an extremely untraditional way.
One person thought it made sense. The other, not so much.
Not having been involved in the project, it was a fresh term and client for me. The two discussing the term asked my opinion and I had to say both were right.
It was the right use of the word, but I didn’t believe it was a clear use of it.
Often times when a disagreement takes place, the discussion leans toward who is right and who is wrong, often failing to result in a decision that’s clear.
Which is more important to you? Being right or being clear?
Stay Positive & Be Selfless, Be Clear
Garth Beyer is a Certified Cicerone®, Product Marketer, owner of Garth's Brew Bar and a Madison-based freelance writer.
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