When shit hits the fan, do you know who will have your back?
Do you have an easy process to to make things right?
What if it’s a customer complaint. Do you know how you’ll interact?
Do you take things personally?
You need to have an “oh shit” fund. You need to toss some at the fan before the natural life of running a business serves it up to you. You need to have multiple plans in place. You need to run a situational analysis. You need to be ready.
Why do you need to do all of this?
Because it’s not a matter of if shit will hit the fan; it’s a matter of when and how many times.
Stay Positive & Probably In A Single Day
Photo credit: Me
Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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