The gap between mediocre service and remarkable service isn’t that wide.
You can make a significant leap simply by showing interest in the person you’re working with.
That requires asking more questions (oft unrelated to the thing they contacted you about), expressing your excitement in their endeavor (“wow, that’s special” goes a very long way), and following up after an exchange (even if it’s just a “hope everything is smooth sailing from here”).
This applies to sales, customer service, organizational communication and, you know what, just about any interaction.
And if you’re worried about the interest coming off as fake because you don’t actually care, carry on and fake it anyway. You’ll be surprised to find that fake interest begets real interest.
Stay Positive & Enjoy Improving All Your Relationships
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