You can have the most regimented process of project execution and QA, but spot checks always, always unearth either a hiccup/mistake that can be repaired or an insight/question that can help drive future work.
(And let’s be real, on the chance nothing is uncovered, the result is still a feeling of confidence and reassurance.)
Yes, a leader’s role is to trust the process, trust those doing the work and trust those QAing the work, but it’s also the leader’s role to reflect on it all – in other words, spot check.
And thinking spot checking is too micro-managy is just a cop out; a way to hide from potential issues or more work.
The impact is quite the opposite: it smartens the team, gives everyone a greater sense of how they can channel their skills to improve the work and downright shows you care about the project and impact you set out to have.
Stay Positive & Be The Spotter
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