In the cult of daily active users, “stickiness” has become the altar where too many product teams sacrifice their sanity. But let’s pause and ask: are we building a feature that gets people to log in every day, or are we building a product that’s so valuable, people return when they need it—without hesitation?
Those are two different paths. One is a behavioral loop. The other is trust.
A weather app doesn’t need you to check it every hour to be sticky. A tax filing platform might be used only once a year—but you bet your sweet Schedule C that if it delivers clarity, ease, and confidence, users will return when the time comes.
Stickiness can be a seductive metric. But it’s not the same as usefulness. A truly meaningful product is one that fits into someone’s life like a well-worn boot—not always seen, but always ready.
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