Surprising And Delighting

Surprising and Delighting

Surprising and delighting works, but only when it’s done randomly.

The moment you attempt to exceed every expectation, that’s when you enter a spiral toward disappointment.

At some point, you won’t be able to blow someone away with your not-so-random acts of kindness.

The beauty of it all is that keeping your promise, that’s usually enough. No need to focus on exceeding every expectation.

Stay Positive & A Special HT To Seth Godin For This Realization

Photo credit

Save

Garth Beyer is a Certified Cicerone®, Product Marketer, owner of Garth's Brew Bar and a Madison-based freelance writer.