Cafe

No, Thank YOU

Garth Beyer

Every damn time the barista gives me the coffee I ordered, he says, “thank you.”

I don’t write this in anger or resentment, more astonishment than anything. Is it not me who is supposed to say “thank you” to him. After all, he’s the one who did the work of making it, who topped it with whipped cream, who took an order and delivered. On top of being thankful for him making me coffee, I even tip him. So whose honor is it, really?

Obviously the artists. Obviously the person who was not only happy, but willing and passionate about taking action. Since I wasn’t ecstatic about the process of ordering a coffee, that opts me out, leaving one person left.

Seems to me like I’ve met an impresario. What would you say?

 

Stay Positive & Do What You Can Be Thankful To Be Doing

Garth E. Beyer

What’s The Rush

Garth Beyer

I walked into a café yesterday and as soon as I reached the counter I was asked what I wanted. I had yet to look at what specials they had to offer. Of course, the majority who walk into a café know what they want (despite the minute they take to look over everything on the menu just to order the usual). So let’s just say the barista wasn’t rushing me to order. However, he was rushing to take my order. The quicker he gets it, the quicker (earlier) he can start to fulfill it. But then what? An order done gets you a customer. But businesses – if they want to be successful – should not be going after customers, they should be going after friends. Friends are certainly going to buy more, visit more often, and bring their friends with them. Spare the minute rushing to take an order and use it to connect, to make a friend.

 

Stay Positive & People Don’t Order It Often, But Here Is Food For Thought

Garth E. Beyer