On this episode of In The Box Podcast, we continued the conversation of robots versus humans, we chat about bad customer service, start a narrative around masculinity, explore the value (or lack of) of Instagram and play with disruption.
Episode 3: Robots vs Humans 2, Customer Service, Disruption
Instagram — What is the value of Instagram?
Robots over humans in service industry — Do you see robots or computer programming dumbing down the service experience of a business?
Bad customer service — Tell me about a bad customer service experience … what would you have done?
Alcohol in Madison — Best place to enjoy an adult beverage in Madison
Narrative around masculine strength — How courage is portrayed in relation to masculinity?
Disruption — Best time for it? worst time for it?
Stay Positive & Find A Way To Disrupt
