Harry’s is a brand of men’s shaving products. I’ve had a browser tab open with a Harry’s product (the Truman Set) for nearly a week. I want it. I think it will be something worth talking about. And I’ve had the same big brand razor for at least 4 years. I’m tired of it.
Yet, each time I open my laptop and see the Truman Set, I wonder why I haven’t committed to the purchase. I’ve been asking myself over and over, “What’s missing?”
I think I figured it out.
When you look at the Truman Set you see the handle, two razors, and cream. Harry’s, who tells an exceptionally beautiful story with their products (and advertising!) falls short on putting some of that humanity into the product package. There’s a missing emotional, personal, human factor in the product package.
Perhaps a card verifying the integrity of the product signed by Andy Katz-Mayfield and Jeff Raider? Perhaps a 5-tips guide to shaving written by them? Perhaps a coffee packet or Simply Orange coupon or a unique spoon to get people to share pictures of them owning their AM?
It’s hard to create a flawless product. It’s harder sometimes to remember to add a little humanity to it… sort of the opposite of flawless.
Stay Positive & Add Some Surprise To Every Gift
To add a bit of humanity to this post, I’ll have you know each time I refreshed my home page to edit this post, Harry’s advertisement came up on it suggesting I “Shave goodbye to my old razor.” I think I will.
