PR

The Necessity Of Being Dynamic

The Necessity Of Being Dynamic

Garth Beyer

Dynamic Personality

Even as a freelance PR strategist, I never tell anyone I work alone on assignments. I always have a team. I always reach out to friends, experts, and alike. I ask for help, I have a couple other PR folk review my press release before a send it back to my client. PR is always a team-based activity whether you go at it as a freelancer or on an agency.

There’s a personality necessity I learned very, very early on that’s benefited me endlessly. I’ve also seen the lack of this personality be the downfall for other PR folk. You won’t make it the PR industry if you lack the ability to be dynamic.

If you’re being hired or doing the hiring, your team’s personalities will never align perfectly, nor should they. I like to think of perfect examples this way:

  • She can be pretty pushy, but she’s damn good at what she does.
  • He procrastinates and most of the time turns in assignments at the end of his deadline, but he always turns in absolutely brilliant work.
  • She’s an introvert, for sure, and you’ll be nervous if she understands what you’re asking her to do, but her work always proves she knows.

Madison Magazine mentioned a freelance writer of theirs who never makes deadline, but they know she always turns out the best work. (Naturally, they just give her a deadline that’s a few days before their actual deadline. It works.) If MadMag cut this freelancer, the quality of the magazine would suffer. So it goes with many many agencies and teams alike.

Be prepared to be dynamic with others, for we all have flaws others will work to overlook.

 

Stay Positive & Make It Easier For Them By Shipping Remarkable Work

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20 Ways To Boost Your Client Connection

20 Ways To Boost Your Client Connection

Garth Beyer

Surf Bro

PR freelancing has its downfalls, but one particular positive piece about it I love is the chance to connect with a client (be it a person, a business, or perhaps an actual PR agency). Here are 20 ways you can honor, strengthen, and leverage that connection.

1) Do one unexpected thing a week for them.

2) Ask for promo gear. (shirts, mugs, pens, etc,.)

3) Work with, not for.

4) Have their birthdays written on your calendar.

5) Connect them with other like-minded people they have yet to meet.

6) Ask a lot of questions – business and personal.

7) Write blog posts for them without being requested to.

8) Post on review sites. (Must love & trust your client)

9) Share your weekend goodies with them Monday morning. (cookies, cakes, dip, etc,.)

10) Be forward and transparent about your experience working with them. (Keep a work journal they can view anytime)

11) Fire the clients consuming 80 percent or more of your time, energy, money, etc,. (Unless, of course, you only have one client…)

12) Meet up on their turf.

13) Meet up on your turf.

14) Meet up outside each others’ turfs.

15) Friend as many other employees or team members of theirs as possible.

16) Remind them each week of what you’re thankful for.

17) Be forward with what you see is working annnd what you see isn’t.

18) Challenge them.

19) Always have one piece of the puzzle you work on together.

20) Consider at the end of the day.

 

Stay Positive & Every Business Is In The Business Of Connecting

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After Years Of Arguing It

After Years Of Arguing It

Garth Beyer

Writer Garth Beyer

I’ll finally admit it… Identifying your passion, discovering what it is you really love to do, finding your purpose is a damn difficult thing to do.

For some it seems to come so natural. That, too, I once believed. I don’t anymore. Being more forward with you, I thought I knew I always wanted to be a writer, an entrepreneur and a PR guy (even though I didn’t know the term PR at the time). “It’s  just who I am!” I would tell people.

Investigating my past, though, I can’t recall the moment when I knew. There was no epiphany, no wide-realization, no godly pronouncement of my passion.

After scrutinizing my past, I realized that it was through a series of forcing, tricking, and driving myself to love the things I did that lead me to declare I was a writer, I was an entrepreneur, I was what I now know is called a public relations strategist.

I didn’t always love writing, but I was always finding ways to love it. (Still am.) It started with poetry because I knew I couldn’t fail. It moved on to bullshitting school papers because I could mock the system when I received the same grade as someone who spent weeks on the same paper, and I, only hours. Writing became more fun when I could write love letters and make women blush. And starting this blog? Best decision of my life for reasons it would take a book to detail.

I didn’t always want to be an entrepreneur either, but I always found ways to love it. (Still do.) I started my own vending machine business with my dad because I loved eating the leftover candy. I helped run a card shop because I loved collecting pokemon cards at the time and got to watch old batman movies when no one was in the shop. Instead of a lemonade stand, I had a beanie babies stand because it connected me with more kids my age.

I didn’t always want to go into Public Relations, but it was a knack of mine finding ways to love it. (Still is.) Meeting new people and going to events alone was rough, but I made business cards for myself. They made me feel I deserved to be there even though I didn’t have an established PR business. I went to dozens of Toastmaster (public speaking org) meetings, not because I was fearless, but because I could learn from others’ failures so I didn’t make the same when I finally forced myself to the podium.

Passion isn’t really something you seek out on purpose, it’s more of something you come across. You don’t need an “aha” moment to realize what it is you’ve been put on this world to do. You get there by finding reasons to love what you’re already doing.

 

Stay Positive & You’ll Do What You Love, When You Love What You Do

Reaching The Market Outside Your Home Town

Reaching The Market Outside Your Home Town

Garth Beyer

Marketing Outreach

This is a longer post than I usually write. You could easily skip it and respond to the notification awaiting you on your phone. Alas, I hope you find this as practical, if not more.

We’re All Marketers

I’ve never understood PR folk talking about “outreach” in their own community. To me, that’s inreach, as in, easily in reach; as in, if your business is remarkable enough, the success of it will have enough momentum to touch all those in reach. A great business has inreach built in. Steven P. Dennis calls the hometown diehard fans of a business the obsessive core. Marketers, therefore, are for reaching out beyond the core.

Business plan = inreach.

Marketing = outreach.

Clear? Now let’s tackle the outreach by going over a few tools every marketer needs to understand to reach the market outside their zone, their base, their marked territory.

Not Your Average Advertising

As complicated as Facebook advertising is to understand, it’s quite easy to use to target consumers outside common ground.

Say you’re marketing MobCraft Beer to a state other than Wisconsin where they are based and a current Wisconsin resident follows Mobcraft’s FB page. This follower also has a few out-of-state friends she regularly interacts with. Facebook’s advertising algorithm will pick them up and advertise directly, noting to them there Wisconsin resident friend has liked MobCraft Beer’s FB page and they should too.

All social network advertising, not just social media networks are taking into consideration the value of connections, of handshakes, of conversations over the value of eyeballs. You don’t want the mass, anyway. You want those who matter. Right? Advertising isn’t what it used to be. (That’s a good thing for us marketers.)

Working Email and Mailing Address Lists

There’s no reason not to be A/B testing.

A/B testing in its most simplified definition is trying two different things and seeing which works better. Does a zen-like website page get more click-throughs than a collage-designed page? Will a handwritten card with a great photo on the front work better than a brochure? Will emailing small-time bloggers be more effective than a press release to those in authority? It’s time to find out.

Test and measure, test and measure.

And remember: Don’t get on the scale unless you’re willing to change your diet and exercise routine and don’t change your diet and exercise routine unless you will regularly step on the scale. Test and measure.

Surfing the Internet

If I’m not doing some grunt work, I know I’m not doing the best marketing I can. No matter what client I’m working with, I search on multiple search engines to find forums, blogs, and other places where the tribes have gathered. (And, yes, I go into the depths of Google, far beyond the first, second and third pages of results.) The long tail matters. Every small tribe matters.

A smart place to start is Reddit. A fellow PR daily contributor, Mickie Kennedy wrote a short bit on how to use Reddit for PR.

Through surfing the Internet, you’ll realize very quickly (if you haven’t already) how critical being human is. Most online tribes are skeptical; they will downvote blatant advertising and seek clarification of credibility before they upvote, make a purchase or share what you offer.

You’ll also learn (if you haven’t already) those who are the most loyal to brands are the most likely to turn their shoulder to a brand if they feel the outreach is robotic, if they believe the email they received is the same email everyone else on the list received, if they think you’re just in it for the money or job security or because it’s what your boss told you to do.

Moreover, Outreach has Changed/Improved/Realligned

When I get a pitch that tells me I am part of a company’s ‘blogger outreach program,’ it feels condescending to me. My inclination is to get bristly with the person doing the pitching. Other social journalists feel the same way.” – Shel Israel

Now, I wouldn’t be the first to say you have permission to market to everyone, but why would you need 10,000 strangers when you can make 10 friends, 10 people who trust you, 10 acquaintances who respect you, 10 passionate folk who need you.

Permission is one thing, participation is another. Participation is what matters. Find the 10 avid bloggers who need your product or service and connect with them. Find 10 die-hard craft beer drinkers and get on a Google Hangout together. Successful outreach rarely comes from a single click of “send;” it comes from continuous care, effort, and conversation. There’s another obsessive core out there. Reach out to them.

Successful outreach has improved since the days of mass advertising. It’s not about eye balls anymore; it’s about eye contact.

Now is your chance to build your tribe, to establish connections that matter. As for my last PR/marketing tip: never refer to people you are reaching out to as your target market, as part of your outreach program, as part of your market. They are not a special case because they are outside your hometown, your normal campaign realm, your regular target market. They are all strangers at first, then friends, then customers, no matter what geographical market they are in.

 

Stay Positive & Only Reach Out If You Plan To Truly Lift Someone Up

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What You Measure

What You Measure

Garth Beyer

Measurable

Eyes, money, subscriptions, they only matter when you act on the results of them. The number of clicks, views, RTs don’t matter unless you can develop a progressive strategy from the results. As Seth Godin notes, if you’re not prepared to change your diet or your workouts, don’t get on the scale.

The challenge of any PR analyst isn’t just to measure the measurable and adjust accordingly, but to find a way to measure the unmeasurable. How can you measure the trust you’ve accumulated with viewers? How can you measure the conversation you have on Twitter beyond impressions? How can you measure the brand impact, word of mouth, and references?

If you don’t get on the scale, how will you know how to change your diet or your workouts?

More importantly, if you don’t measure your habits, your body composition, your support system, how will you know how to change your lifestyle?

 

Stay Positive & Measure The Not-So-Unmeasurable

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Uncomfortable Is Original

Uncomfortable Is Original

Garth Beyer

Banana Comfort, Weird Is Good

Many blogs, many books, many talks are very, very unoriginal. The reason being is they are safe, they are familiar. Ever heard someone say every business book says the same thing, but in a different way? I’ve read enough of them that I would even push back on the “different way” part of the statement. I think all the writing was rushed.

Taking time

It is amazing how well one can write when one takes the time. Think about it. When rushed to write, you use and accept your clichés. Perfect example: journalism. The tight deadlines encourage the use of clichés, of simplification, of uniformity.

When you take time while writing, you find ways to say things better than a cliché can. If you decide to use a cliché, you at least spin it on its head and make it breakdance.

To craft something original…well, it’s scary, it’s uncomfortable, and it takes time.

When you write something original. It’s weird to leave it as it is. You want to change it for fear no one will understand it or like it. It sounds weird in your head reading it over because you’ve never read anything like it before. Orange frizzled daiquiri wedding cake looked sexier than a toucan during mating season. Wasn’t reading that fun? New? An adventure? I wrote it and it feels so weird keeping it.

Alas.

Weird is original and relatable.

The thing about weird I love so much is it will never go out of style. The world will always contain compartmentalists, always produce naysayers, always attract keepers of the status quo — those who are satisfied with the comfort of everything unoriginal. There will always be those resistant to new things and those who fear anything other than what is routine, common, and banal. Yet! There are and always will be those who love and connect with the weird.

Even in light of it all, I still say do what has never been done before. Word the sentence the way you’ve never read anyone word it. If you question whether anyone will like your writing, if you think it’s too far out there, then it’s complete. Ship it. The people who matter in this world (at least who matter to you, to your art) are out there. Wayyy out there. (Think Long Tail)

Build it and they might not come. Build it weird and more will arrive than you ever expected. The freaks shall inherit the earth.

As a dear PR-wonderwoman-friend-of-mine said, “Weird is in. Weird is good. Weird is awesome. Weird is essential. Weird is where the magic is.”

 

Stay Positive & Go Bananas

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p.s. this goes for more than just writing

The Problem With Free Work

Garth Beyer

I’m working with a group to write  and create a new marketing/branding/insert-buzzword-here strategy for a 2 billion dollar a year profiting business. I don’t have an issue sharing the biggest problem with working with this client because my group is doing it for free.

The problem with free services like what my group is doing is you may – and it’s very likely you do – care more about the success of your effort than the client does. From your perspective of having nothing to lose, you can push boundaries, dance on the edge of remarkable and generally roll with any interesting idea you come up with.

From the client’s perspective, if they have nothing to lose, then why waste their time digging up extra information for you, loaning a few of their products to you or giving you a trial of their service.

I’ll show a perfect example below (spelling mistakes kept) from an email I sent to the client asking questions my group needed to know the answers to so we can reestablish the brand. Two takeaways. First, if they were memorable answers, you would be able to guess the brand, but I bet you can’t. Second, the client has given us nothing more to work from.

Is it stopping us? No. Is it holding us back from doing the best we can do. Definitely.

 

Stay Positive & Read On (founder’s name and business’s name altered)

 

Q1. Can you elaborate on Benjamin Gray’s statement that Le Croy makes customers feel “a little like coming home”?

Benjamin Gray just wanted to treat our customers like family and make them feel that Le Croy was a place for them to depend on for quality apparel.

Q2. What do you think is the “extra mile” you go for customers?

We make sure their products are top quality, we answer their calls, emails and social messages, if they have an issue we try to resolve it as quickly as possible, and sometimes we find someone that is not expecting to hear from us and surpise/delight them with new product or special items to say thank you.

Q3. Who are some influential people who wear your brand? Who in pop culture would you consider partnering with?

I don’t have the answer to this one today.

Q4. Can you list some causes your brand supports?

insert link to website

Q5. What are you currently doing with the email addresses you have of customers. Just a newsletter? Can you tell us more how you decide how often to send out an email regarding sales?

We send email daily, segmented by Men’s, Women’s, Kid’s and School Uniform. Home is a secondary message on many emails. We focus majority of contacts on driving sales for the business. Highlighting products that are relevant for the time period. We share promotions when they exist, we usually have 2-3 promotions a week.

Q6. What does wearing Le Croy clothes make people feel?

Clothes that make me look great, good quality, preppy dependable style, ties to nautical.

Q7. Why should the consumers care about Le Croy?

Releavnt styles, quality and great value.

Q8. What is the purpose of Le Croy’s PR Twitter account?

Le Croy has two Twitter account, one is the PR handle. The PR handle is to share news about Le Croy and events that Le Croy is participating in.

Q9. Lastly, we would like to know how each pair of insert company’s jeans is constructed. If you can tell us what materials you use? How the materials are acquired? Where the jeans are sewn together? As well as the creative process in designing the jeans?

I do not have this answer at this time

*To give the benefit of the doubt here. Perhaps this business is transitioning into a new economy layout and doesn’t have answers to the new untraditional marketing strategy basics. Regardless, telling us so would make it much easier to help them than acting like their brand is concrete and perfect.

**What do you think Le Croy could have done better to give us what we need to develop the best marketing strategy for them? What critiques do you have for my group and I? Share your input in the comments section below.