It doesn’t matter if it’s the context of a customer or a coworker or a partner.
Doesn’t matter if it’s a vendor or another organization (which, truly, is still a person on the inside).
The other person is going through their own challenges, mistakes, motivations and bosses expecting them to step up. They’ve got family pressure and other expectations of them outside their work. They, too, are balancing doing what needs to be done and working to move things forward, to improve, to leap.
Every other is working a life as complex and challenging as our own.
When we can take an extra step to help another out; it doesn’t just help them, it helps us, too.
Stay Positive & Empathy Is Everything
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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