When they assume you’re not busy, then they also assume you can be extra attentive.
Which means you have two options.
In the event you actually are busy but they can’t perceive it; communicate it to them. This is expectation setting basics that lead to both parties having a greater chance of success.
The second is to actually be extra attentive; to surprise and delight; to figure out a way to go above and beyond. No one expects (or wants to expect) you to be on your phone, take a seat, and wait until you’re needed.
People’s experiences die when you stand still.
Stay Positive & Above & Beyond
Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
Latest posts by Garth Beyer (see all)
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