Hearing those words usually defines a barrier or disconnect.
What was intended wasn’t received.
The narrative is being told differently than we hoped for.
It’s usually the result of closed-mindedness.
Someone didn’t have the guts or care to get diverse feedback on the platform, people or way of doing business before it was shared.
The solution isn’t more spin; it’s restarting in an effort to build something more meaningful; something that makes it clear you/the business/the brand cares.
Stay Positive & Lead Past It
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Garth Beyer is a Certified Cicerone®, Product Marketer, owner of Garth's Brew Bar and a Madison-based freelance writer.
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