Now more than ever we need to listen.
Not to everyone. Not to those who don’t see us.
But to those who are close to us: our customers, friends or audience.
What do they want out of us or the brand or the restaurant or the factory.
It has always been about listening and then responding accordingly, but now it’s more important than ever because they’re finally expecting us to listen.
And if we don’t, they’ll find a replacement.
Stay Positive & Listen Then Act, Not The Other Way Around
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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