First, what nimbleness really isn’t: it’s not a process, it’s not a culture and it’s not a game plan.
Nimbleness can’t be manufactured, amassed or prescribed.
What nimbleness really is is humanity.
It’s the moment of seeing another person and taking ownership of a situation without any request to do so; it’s being human which is to say that you have empathy and choose to respond to it whether it’s on your task list or not, whether you’ll be rewarded or not, whether the boss will know or not, whether you’re “supposed to” or not.
You can’t mandate nimbleness, but you can surround yourself with people who see others (clients, customers, each other) for who they are: humans.
Stay Positive & Agile
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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