As a leader, your actions will speak louder than your words.
But the words you choose to use are determined by the actions you plan to and are taking.
If you say one thing and then say another, you lose trust in your employees. It’s as bad as saying you’re going to do one thing, but then do another.
The smartest thing a leader can do is get as clear as she can about the path the business is going down, even if it’s not the best path.
Clarity, certainty and communication around the vision is essential.
Stay Positive & It’s A Lot Harder To Re-Convince Employees Because You Weren’t Sure In The First Place
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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