When people say that your word is everything; that they put all their trust in your word; maybe even a non-verbal word (handshake, for example) what they are actually doing is trusting the action of your word.
I’ve found that I have a better experience with others when I switch out “you have my word” for “I promise I’ll do X” because it’s the X that actually matters. The doing. The did. The done.
Here’s the thing about words: when they don’t work out for ourselves, they’re pretty easy to discard.
“Yea, sorry.” More words.
Truth be told… words are only as powerful as the actions that follow. No action = no power.
Stay Positive & Words Matter, But What Matters More…..
Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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