Make Yourself Available

There are writers, chiropractors, artists,  attorneys, and firms of all kinds that make it impossible to be yelled at. No email address, no phone number, no active Twitter account. Maybe they have a contact form that sends your message to an inbox they never look at. This is unfortunate for two reasons.

First is they also make it nearly impossible to be asked an honest question, to be told something that would be important to them, to be offered a  lifetime chance at having their work shown at a beautiful gala. Too bad they’re not reachable.

Secondly, if they’re not yelled at over the phone or in an email rant, then people can blog, can leave reviews, can comment so everyone else who follows that person or business can hear their complaints…and see them never addressed.

Wouldn’t you rather have a client yell at you than yell to 10 other people about you?

You can’t expect to grow or to succeed if you’re not listening.

 

Stay Positive & An “Inbox Full” Bounce-back Doesn’t Mean You’re Listneing

Garth Beyer
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