If you’re asked a question, your reaction is to answer.
Those who can take a moment to respond with a question like “What makes you ask that?” their answer to the original question can change drastically.
Sometimes it makes sense to try to fill in the story of the asker and give them a quick answer.
Other times, it makes more sense to ask them to tell you the story they are telling themselves. It provides helpful context.
Oh, and it’ll make you look smarter in the long run.
Stay Positive & Ask Before You Answer
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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