It’s all about the experience, isn’t it?
Every owner cares about their guests having a remarkable experience.
Every server wants the customer to leave having had a wonderful experience.
Every internet retailer wants the package drop off to go off without a hitch because of the experience.
Subtle additions to a moment is what turns it into an experience. Doing things differently for each repeat order is what makes it an experience. Surprising and delighting at every opportunity is what makes it a memorable experience.
You don’t need to overdo an experience, you only need to tweak it ever slightly for it to be seen as different from the time before, thus making it memorable.
Stay Positive & Experience Truly Is Everything
Photo credit
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