Passion

Unlocking Potential #12: Q&A With Mariah Haberman

Garth Beyer

Mariah Haberman EAA

Welcome back to another Q&A with a remarkable marketer as part of the Unlocking Potential series. I heard about a woman named Mariah Haberman when I first moved to Madison, I found out she worked at the PR agency I hope to work at, and then I got to see her speak not too long ago. (Post about impressions and link to her presentation here.)

Mariah has drive, excitement, and more passion that I thought one person could have. It will be clear as you read on. Without further ado, welcome Mariah.

Q: What motivates you to get out of your bed in the morning?

Mariah: Caffeine! And lots of it! I am so not a morning person so the fact that I make it into work before 10 a.m. is a miracle in itself. That said, I can honestly say I have never dreaded a day of work. Getting to discover Wisconsin is a cool gig but I think working alongside amazing and talented people is just the best thing ever. (Also: Free Sprecher root beer :D)

Q: What business would you say you’re in and how did you get there? What’s your story?

Mariah: I have a weird hybrid role: I’m both a television/radio host and a PR and social media marketer.

I always dreamt of working in television. In fact, I can recall writing my sixth grade career report for Mrs. Herbers about my aspirations of becoming a news anchor. In college though, I threw those dreams out the window after coming to the conclusion that a television career in Wisconsin during a recession was a ridiculous dream to have.

So I picked public relations. And upon graduating from UW-Oshkosh, I threw a few suitcases in my tiny ’02 Corolla and with my shiny, new diploma in tow, I made the trek to Chicago. There, I worked as a temporary assistant at an entertainment PR firm. Next, I decided to freelance back in the Madison area and then I worked at a wonderful marketing agency in town.

Meanwhile, I spent three years competing for the title of Miss Wisconsin. That endeavor really reignited my desire to pursue television. So, I reached out to the one contact I had at Discover Mediaworks and asked if, by any chance, they’d ever consider letting me guest host an episode or two. After several months of back-and-forth, the crew finally invited me to come in for an interview and audition. Apparently, they saw something in me, and the rest, as they say, is history!

Q: What are four life lessons you’ve learned from following your muse?

1) Make things happen for you.

2) Be nice to people.

3) Own up when you’ve messed up.

4) Never take yourself or your work too seriously.

Q: You’re constantly putting yourself out there. How have you dealt with fear – be it of rejection or failure or even success?

Mariah: I hate to quote the most buzzed about kid flick of all time, but when it comes to being in front of crowds, you really have to just let it go. I’ll get nervous from time to time during the preparation of a big shoot or speaking engagement, but once I am on stage, or those cameras are rolling, I don’t even let myself go to that place of self-doubt. You’ve really gotta own it and believe in yourself, and when you make mistakes, you assess and move on.

So much of the television business I think is listening to your own gut. You are going to get people who absolutely adore you and your work. And the opposite of those people are Internet trolls :). I take it all with a grain of salt—both the compliments and the critiques.

Q: What do you do to continue growing in your field? Are there a few special practices or habits you think people reading may benefit from doing too?

Mariah: The idea of being stagnant or out of the loop as both a host and marketer downright scares me. I am constantly trying to learn and get better at my craft whether it be through improv classes or online marketing research—you name it. Regardless of how long you’ve been in the biz, learning is essential.

The beauty of working in the agency world is that you’re surrounded by folks who specialize in all sorts of things that you may not necessarily be an expert in. But making an effort to understand their work inherently makes you better at your own.

Q: What has been a major highlight of your work?

Mariah: A viewer reached out to me on Facebook the other day to tell me that he and his daughter make it a weekly tradition to sit down every Saturday morning and watch Discover Wisconsin together. Hearing things like that – from people who make our show a part of their lives – is the kind of stuff that sticks with me.

Q: What is one characteristic you’ve noticed every successful marketer has? Better yet, what the heck does it take to become a remarkable PR pro or marketer?

Mariah: Great marketers want to learn; they are asking questions. They are paying attention not only to what other brands are doing out there, but more importantly, they’re noticing what people care about, why they do the things they do, buy the things they buy, and hang out with the people they hang out with. I think a marketer has to be easily fascinated by and curious about the world around him or her—and I’d say the same thing applies to great TV/radio hosts.

When you understand why people do the things they do, the ideations, strategizing and executing for brands comes a whole heck of a lot more naturally. (It’s still a tough gig, don’t get me wrong!)

Q: Would you tell us about a time you almost gave up and what you did instead?

Mariah: Interestingly enough, I actually have to tell myself to let go of things more often. (Noticing a theme here?) I get invested too easily. I love to dream big and I think the upshot of dreaming big is that you tend to bite off more than you can chew. So while “giving up” often has a negative connotation, I really have to continue to remind myself the importance of walking away from the stuff I can’t or shouldn’t fix.

Q: How do you try to live your life? Do you have a life motto or a particular quote you stand by?

Mariah: Nah. No life quotes really. I just try to live life to the fullest…you know, find the silver lining in even the crappiest of days!

Q: What is a dream you have or a project you want to create that you haven’t had the time for?

Mariah: Sooooo many. I want to write my own book(s). Open a wine bar. Learn French. And piano. And how to cook (better). And more time for travel would be lovely!

Q: Where can people find you and your work? (Shameless self-promotion here!)

Mariah: Why, you can watch “my work” every weekend on your TV screens (or laptops or tablets or smartphones)! Broadcast guide here: www.bobber.discoverwisconsin.com/broadcast …and because social media is my thang, I’m pretty easy to find on Facebook, Twitter and Instagram 🙂

 

Stay Positive & Curiously Alive

What It Takes For Ideas To Spread

Garth Beyer

Ideas That Spread

As I’m ironing out speech ideas and book ideas, I’m ruminating on the difficulty of introducing an idea that spreads.

We no longer need a book or a speech or a consultation to tell us how to solve a problem we have. Google and YouTube is there for that. If you’re searching for a “How to,” the Internet is your friend.

But the “Why do” …that might be worthy of print media or a Ted talk or a podcast.

Instead of producing something that shares a solution to someone’s problem, we have the opportunity to share something we are passionate about with someone who might not know they had a problem with their “why,” which, may in turn alter the “how to” they seek.

Our goal, then, ought to be to find those who don’t know they need help and proceed to inspire them with an idea worth spreading.

For a spreadable idea, you few things must fall into place:

1) You must be passionate about an idea that is, at minimum, different from what has been done before. The cue here is often the saying, “We’re doing things just a bit different.” For an idea to spread, there must be both a sense of security (doing things that we know already works) and a little adventure (but doing them a bit differently).

2) The audience must understand the basics of your idea, which you typically don’t need to go in depth about. Recall, Google has you covered as well as bookstores when it comes to the basics. Ideas that spread aren’t sent out to beginners, they are given as a gift to those who 1) understand the foundation of your idea already and 2) trust you. Which leads us to the third and final variable.

3) Ideas spread as quickly as the path established for them allows; that is, the relationship you have, the connection you have built determines the speed at which an idea can spread. The stronger the relationship, the easier it is for an idea to go viral. This goes further than just making a connection between you and someone in your target audience; it requires you to connect your target audience to each other, ultimately creating multiple pathways for the idea to spread.

Lastly, ideas don’t spread simply by throwing them out there. Ideas spread when they are remarkable, as in, worth making remarks about, worth talking to others about, worth sharing.

For an idea to resonate, the idea must focus on the part of doing or thinking about things differently.

 

Stay Positive & Go Spread Something Remarkable

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Become A Remarkable Business Owner

Garth Beyer

“Instead of caring about everyone and taking what you can get, embrace a subset, find the weird, and love them more than anyone else ever could.” – Seth Godin 

Great Business Owner

Great business owners

… are determined to get it right even if it calls on them to change their worldview or do what they previously said they wouldn’t. No matter what the cost is, they will do it right.

… are in complete awe and fascination for the remarkable impact little things done just right can have on people. It’s not just noticing the little things, it’s being the source of them.

… are in cahoots with the requirement that to reach a higher level of achievement, they must focus their attention on systematizing the plethora of (what many see as) insignificant, banal, grunt work that makes up every business.

… are working more than they should for the monetary return they are receiving on their investment. But the intrinsic value they receive from working with passion is priceless.

… are providing the people who they work with and who work for them an idea that is truly worth working for. They tell a story worth believing in.

… are always imagining, dreaming, visualizing; are always in wonder.

… are absorbed by the people, and not the work. You will only ever love the game if you love the players.

… are seeing their business as a product and treating it accordingly. Yes, that means treating it as a system, defining all its pieces, and writing out a strategy, people, marketing, etc., plan.

… are treating all customers in a way that makes them feel right, even if they are not.

… are working to be the best they can be, to learning what they don’t know, to acting more human than their competitors.

… are aware of Lippmann’s and so many others similar conclusions that reality only exists in someone’s perceptions, attitudes, beliefs and conclusions. It is not subjective or definable to the mass. To understand a customer you must understand the images in their head.

“The problem with most failing businesses is not that their owners don’t know enough about finance, marketing, management, and operations, but that they spend their time and energy defending what they think they know.” – Michael Gerber

 

Stay Positive & All You Do Is A Reflection Of Who You Are

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Unlocking Potential: Q&A #8 With Zachary Lukasiewicz

Unlocking Potential: Q&A #8 With Zachary Lukasiewicz

Garth Beyer

Zachary LukasiewiczThe only direction Zachary Lukasiewicz knows is forward. He’s never in the same spot twice and he never backtracks. He’s a dreamer and a doer who understands progress. Through hustling, he sweats passion.

After connecting with him on LinkedIn, we had a Random Call where we chatted entrepreneurship, tackling fear, and staying positive. He’s a cool cat to know. One that’s going places.

That is why I chose Zachary for my eighth Q&A in my Unlocking Potential series.

Welcome, Zachary.

Q: In just a few sentences, tell me about yourself, better yet, what would others say about you if asked?

Zach has a passion for hacking together community-focused subscription-based products and growing companies through social media and content channels.

Q: What do you do?

I start conversations that revolutionize products and raise profits. Currently I’m working with Think Digital (ad agency) on building a product to creating more knowledge leaders via LinkedIn, and working with Hatchlings (Facebook application) to optimize customer funnels for conversion.

Q: How do you define marketing?

The total defined experience and interaction with a product – from search optimization to purchase behavior to delivery to my favorite part – building evangelists through continued customer interaction. Each piece is essential, and without any a product is destined to fail.

Q: What is one of the most valuable experiences you’ve had?

Putting myself through a $3,000 copy-writing course taught by expert John Carlton. A friend and I went through the course in a week, and it taught us how to frame components of your product to create a beautiful sales page and create compelling content that converts.

Q: What are two habits you deem necessary for any entrepreneur?

Habits change, but the mindset that you need to maintain has two major themes, summed up in the following quotes.

– Imagine that there is someone working 24 hours a day to BE BETTER THAN YOU. If you don’t believe that, then entrepreneurship isn’t for you.

– You should always be embarrassed by your first iteration of your product. While it isn’t perfect, its miles ahead of most “wantrepreneurs”.

Q: What are three life lessons you’ve learned a long the way?

– Stand on the shoulders of others. Learn from their mistakes and don’t make them yourself.

– Your network is like a muscle. Stretch it, and it will grow and strengthen. But atrophy will take its toll if you don’t exercise enough.

– Have others build your product. Humans by nature are always willing you to tell you what’s wrong. If you can solve that problem, and they are willing to pay for it, then build it. REMEMBER: Validation isn’t when the problem exists, it’s when you can get others to pay you for the solution.

Q: What are some common mistakes marketers make and how could they resolve them or prevent them altogether?

Most marketers don’t give a darn about anything yet have an opinion about everything. Learn to break through the clutter and you will be successful. This leads directly into my next point.

Most marketers will waste – yes, WASTE years, possibly even decades stumbling to learn how to market and sell products that others create. Be remarkable YOURSELF – Create your own product, learn from others and become your own legend.

Q: Anything else you want to add that starting entrepreneurs should know?

Befriend the most successful people in your network. Then shut your mouth and take in everything. Then take what you’ve learned and apply it to yourself and your company. If you do this correctly, your network should change every 6-12 months. If it’s not, you either aren’t stretching yourself, aren’t reaching out to enough successful entrepreneurs, or aren’t following the advice that you need to be following.

ps – There is a simple solution to get rich: Find out how the rich got rich.

Q: Where can people find you and your art?

Follow me or connect with me on LinkedIn . That is my social network, my blog, etc.

 

Stay Positive & Get Out There And Make A Ruckus

The Great Discourager

The Great Discourager

Garth Beyer

Better Than You

Here’s the sitch when it comes to going down the path of your passion: you’re not the only one, and nearly all the others down the same path are much, much better than you.

Want to be a beer writer? There are so many others better than you, more experienced. Steve Hindy, Maytag, Heather Vandenengel, Robin Shepard, this list could run a thousand.

Want to be a graphic designer for fortune 500 companies? The slots are already filled by someone bigger, taller, stronger, faster, and with a better stretched and exercised imagination than you.

Even something extremely specific, like a crêpe artist. There’s someone already more artistic with crepes who others will choose over you.

Unless.

Unless you tell a better story. Your story is the leverage you can have over someone more excelled than you. Your story is how you not only get a bite out of the stranger pool, but you turn the strangers into friends. Your story is your competitive advantage.

The decision you need to realize you’re making when you start following your heart and putting your passion to practice is that there will always be someone better than you, more skilled, more talented. You can’t let that be the great discourager.

The world can never have too many stories nor too many artists.

 

Stay Positive & Those Who You Feel Discouraged Be Can Be The Most Encouraging

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The Best Way To Grow Your Business Locally

The Best Way To Grow Your Business Locally

Garth Beyer

Brooklyn Brewery President

Being president of anything means being the best marketer of the organization or business.

I’m learning from the beer brewing industry that when it’s difficult to expand large geographical areas because of competition, success all comes down to marketing local.

The best way to do that as President?

Be personal. Talk to everyone. Always be available. Be human. And, most importantly, you have to be outrageously passionate. No exaggeration here. If anything, I’m under-exaggerating how much it takes, how connected you need to be, how much time and care you need to give the community.

PR agencies aren’t vital for local growth. You don’t need to hire marketers on your team if you don’t want. You’re far better off taking the role as marketer yourself. The best businesses (breweries especially!) have the best Presidents and the best Presidents are often the best marketers.

This all seems obvious, sure. But look at your schedule, analyze what you do each minute of your day. Are you behind the scenes? Are you in an office? Or are you out greeting people, asking where they’re from, connecting with them, sharing your knowledge of what you know about the history of your business product or service with people face-to-face?

It’s one thing to have a business logo on your shirt. It’s another to put a face to the logo and by extension, the business. Customers need to know the face of the business or organization for them to connect on a personal, committal level.

As President and the best marketer, that’s your job.

 

Stay Positive & Being The Best Locally Often Attracts National Attention

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It Takes More Than Gold Star Stickers

It Takes More Than Gold Star Stickers

Garth Beyer

BonusPerhaps your partners, your employees, your teammates don’t need gold stars. Maybe they don’t need the bonus incentive to do extra work. It’s possible the reward system is a band-aid to a larger problem, not the solution to it.

There’s a few things I know for a fact when it comes to getting others to go the extra mile, take on more work, create something remarkable in addition to their job description.

1) Praise. I don’t need to show you the statistics of those who would rather receive less pay if it meant more recognition. And there is this. Endorsed by the one and only. I give email shoutouts to my team of writers when one of them does something way in advance or something remarkable and unasked. Everyone sees who the shoutout is for and why.

2) Passion. As manager or whatever similar title you hold, it falls under your job description to encourage your team to work with passion. If they are assigned a task that doesn’t suit them (and you should know without them mentioning it), then work out a different way to frame the objective to ignite the fire in their belly. You achieve this by acting on fact number three.

3) Connection. You must connect with each individual to learn what encourages them to go past all expectations. Every one is different and to treat them or reward them all the same is a tragedy. You wouldn’t treat all your customers the same, why would you your team?

The question isn’t what can you reward them with for working extra. The question is how can you get to know them better to learn what drives them to do more.

Often times, simply by connecting, it is reward in and of itself.

 

Stay Positive & Toss The Gold Stickers And Bonuses, Your Team Deserves More

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