Being Heard

Listen Up

The majority of statements don’t need a response.

Every question doesn’t need an answer.

Not every problem someone shares needs a solution.

Each proclamation doesn’t require a reaction.

Most of the time, the person just wants to be heard.

Start with what you can do to show them you’re listening.

Stay Positive & They’re After Empathy, Not Answers

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Garth Beyer is a Certified Cicerone®, Product Marketer, owner of Garth's Brew Bar and a Madison-based freelance writer.