All Good Marketing…

is consistent marketing.

Maintaining brand voice, which is hard, is only one piece of marketing. So is keeping up with customer service in terms of response rate.

When you demonstrate you know who your product is for by stating “people like us…,” you lock in consistency. But when you open the door to the masses, your marketing loses consistency and you customer service response rate tumbles and your brand voice is lost.

People respond to consistency. It’s how you build a tribe. It’s why they keep showing up.

 

Stay Positive & There’s No One Path To Remarkability, There’s Only Staying On A Path

They Will Be Pleased, Regardless

Don't Appeal To The Mass

When you make an effort to reach the masses, to please the majority, to advertise to all, you are inevitably creating a bitter experience for some.

You see this with retail stores quite often. Owners spend their time outside of the store trying to reach the masses, and in doing so, they neglect and devalue those already in it. It’s better of them to treat and please the customers already in their store if they wish for more newcomers.

We need to recognize people will want us to build an experience for the mass. The thought process of most is that one event that calls out to a majority is better than five events that call out to smaller groups.

Writing a book that is safe, that anyone walking around the bookstore will want to pick up, seems to be the most logical thing to do, but it’s not. It’s better to write five shorter books that target a specific tribe.

You may win the lottery, you may have a successful large event, but all who attended, all who bought your book will revert back to their search for the one that makes them feel most valued, most part of a tribe.

They will eventually be pleased, regardless of the decision you make because it’s our natural inclination to find a place where we have a consistent pleasurable experience, one that connects us with like-minded people, one that all who attend or purchase can give the same answer to “People like us ______.”

We can’t please everyone at once, so why bother?

But we can please everyone over a period of time/a series of events/a number of books by recognizing the tribes people are part of and creating a remarkable experience for each of them.

Thing is, you may find out that pleasing one tribe is all you need to do. Stephen King doesn’t need to write a book specific to a bunch of tribes. All he needs is one group to please.

Anyway, if one were to measure effort, I’d say it takes about the same to appeal to the mass as it does to appeal to smaller tribes. The results, however, are different… very different.

 

Stay Positive & Different Is What You Want

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