Their interest in you and your business might have to do with vanity metrics, your ability to turn a profit, and build an email list.
Moreover, their loyalty to you and your business is more likely to do with what you can’t measure: humanity, care, and warmth.
Stay Positive & People Do Business With People
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Garth Beyer is a Certified Cicerone®, Senior Content Specialist at Encompass Technologies, owner of Garth's Brew Bar and a Madison-based freelance writer.
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